Important update:

From July 2025, the DPTM will become part of the national Singapore Standards (SS), elevating the level of recognition for organisations which obtain DPTM-certification. It will also be updated to better support organisations in staying future-ready and meeting evolving data protection needs. Organisations can apply directly to ISOCert from 7 July 2025 onwards.

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Data Protection Trustmark Certification

 

The Data Protection Trustmark (DPTM) is a voluntary enterprise-wide certification for organisations to demonstrate accountable data protection practices. The DPTM will help businesses increase their competitive advantage and build trust with their customers and stakeholders.

 

How DPTM helps in better data protection

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All DPTM-certified organisations have their data protection policies and practices assessed by an approved third-party assessment body. 

Under the DPTM certification framework, organisations are required to pass a set of robust and comprehensive criteria and have in place the following practices, such as:

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1. Trained Data Protection Officer and staff to handle your personal data;

2. Reasonable collection, use and disclosure of data with consent obtained and purpose made known;

3. Appropriate measures for protection, retention and disposal of data;

4. Provision of withdrawal of consent, and access and correction of data; and

5. Appropriate measures to take in the event of data breach. 

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The key objectives of the certification are:

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• for organisations to demonstrate sound and accountable data protection practices;

• to enhance and promote consistency in data protection standards across all sectors;

• to provide a competitive advantage for businesses that are certified; and

• to boost consumer confidence in organisations’ management of personal data.
   

 

Why DPTM?

 

Provides Assurance to Your Organisation: Third-party certification helps to provide validation of your organisation’s data protection regime. The certification will increase your data governance and protection standards, uncover potential weaknesses and enable your organisation to take steps to mitigate risks.​

 

Increases Business Competitiveness: Obtaining DPTM certification demonstrates to your customers that you have robust data protection policies and practices in place to safeguard their personal data. This will help strengthen your reputation, build trust and foster confidence in your business, raising your business competitiveness both locally and overseas.

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The DPTM certification is valid for 3 years and organisations will need to apply for re-certification prior to its expiry.

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Our Value Proposition​

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• First three Assessment Body appointed by IMDA during the initial DPTM launched.​

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• Proven track records with above 5 years experiences.

 

• Experienced Assessors lead by Project Leader who have experiences performing above 100 DPTM assessments. 

 

• Our assessment team has worked on more than 150 companies. Just to name a few: OCBC, Singtel, M1, Starhub, AIG Insurance, Great Eastern, Alibaba Cloud, Crimsonlogic, SP Services, Agency for Integrated Care, HCA Hospice.

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